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Country Operations Director – Ghana

Reference: RM150S

The candidate has amassed extensive experience in digital finance and banking, specializing in project and product management, with a robust focus on mobile financial services and digital strategy. The individual has a proven track record in leading country operations and strategic partnerships, driving financial inclusion through innovative digital solutions, and enhancing service delivery through effective stakeholder engagement. Noteworthy accomplishments include revitalizing partner relations, securing significant funding for loan portfolios, and spearheading the development and implementation of new digital products that align with customer needs. The candidate’s expertise is underpinned by a strong academic background, including an MBA and several certifications in project management and digital finance.

Functional Skills:

  • Strategic partnership management
  • Digital product management and innovation
  • Agile and Scrum methodologies
  • Business strategy formulation and execution
  • Financial service delivery optimization
  • Cross-functional team leadership

Key Achievements:

  • Secured an additional $10 million for the Ahomka Loan portfolio to meet increasing demand.
  • Led the successful revamp of the Consumer Asset Finance product, turning it from a loss-making to a profitable venture.
  • Developed the “Fidelity Easy Save” product, generating Ghs 1 million in its first year.
  • Managed to restructure governance and improve strained partner relationships significantly, ensuring long-term collaboration stability.
  • Championed the launch of a bank’s WhatsApp banking platform, enhancing digital customer interaction.
ghana fintech